Privacy & data use

How we use and protect enquiry information.

We use your information to answer technical and commercial enquiries and help identify suitable materials.

01

Information collected

When you submit an enquiry, we collect the name, email address and requirement details you provide, together with any company, country or region, product interest and application information you choose to include. A contact phone number, including its country calling code, is optional and is used to respond to and follow up on your enquiry.

02

Purpose of use

We use the information to answer enquiries, advise on material selection and provide the product information you request.

03

Sharing and protection

Enquiries are stored on Jingui's server for authorised personnel to handle. Formspree receives and stores the information needed to send email notifications to our team. We do not sell this information or use it for unrelated purposes.

04

Your choices

You may request access, correction or deletion of enquiry information by contacting neonpsp@outlook.com.

05

Website visit statistics

We collect first-party website visit statistics, including the page URL, IP address and approximate region, referral source, and browser and device information, to improve this website and support its security. Access is restricted to authorised administrators, and detailed visit records are retained for 90 days. We do not use advertising tracking cookies or send IP addresses to third-party location services. You can opt out of these statistics by enabling Do Not Track or Global Privacy Control in your browser. This is separate from how we handle information submitted through the enquiry form.